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Frequently Asked Questions
Select the category best fits your question. If you still have questions, please don't hesitate to contact us!
- Personalized, Custom Cards (Greeting Cards and Note Cards)
- Greeting Cards
- Note Cards
- Photography or Artwork
Personalized Cards
Can I customize or modify what's printed on the back of the cards?
Yes, the entire card (both Greeting Cards and Note Cards of all sizes) can be modified in any way. The only thing we insist on printing is our copyright statement and our business information (company name, address etc....and that this card was created by My Photo Designs). You may even remove our logo, if desired.
Here is a picture of our typical card back:
- Are there other sizes or card stock choices available?
Yes. We can custom order the card stocks. Our standard card stock is 60lb Matte paper. please view our Material Information page for custom card stock paper choices.*
**Contact us for current pricing and availability for all specialty card stock. Please note that there will be a delay in receiving your order because we do not keep custom paper in stock.
- Do you give discounts for volume orders?
For 2007, we have the following volume discount policy*
10% off without box (for orders of 10 or more cards)
10% off for all 501c3 charities (documentation must be provided.)
Bulk orders of 1000 or more - We are not a commercial printing company, but occasionally we can offer a substantial discount off our regular prices for very large orders. Please contact us for a free estimate.
Discounts are usually given in the form of a refund.
- What is your pricing? Do you charge extra for personalization's or custom orders?
No, we do not charge extra for custom orders or personalization's. See our Pricing page for detailed information.
Our Pricing page contains our current pricing on standard items, as well as a few of our custom selections...for all other pricing information, please contact us.
*not including Shipping and Handling.
- Can I use more than one picture on a card?
Yes, you may use as many pictures as you like - you may order several cards with each card using a different picture or you can specify that your entire order use one picture....or you can have several pictures used on one card - the choices are limited only by the size of the card stock and how many pictures will fit on one side.
- Can you "fix" any problems with my photo? (remove people, correct red-eye, correct lighting, sharpen....)
Yes, in general, we can correct some of the more common problems with photos, but it is not our area of specialty. We reserve the right to refer you to a specialist or decline to "fix" your photograph (we will only decline if the photo requires major surgery....i.e. there's no hope for it....or the correction is beyond our experience. )
It is best, if the photo that you use, is sharp and crisp in detail. How the photo looks when you send it to us, is how it will look when printed. (in general).
Greeting Cards
Can I order My Photo Designs Greeting cards, printed on custom paper?
Yes - contact us for pricing differences, depending on the paper you choose. See our Pricing page for pricing and our Material Information page for paper choices. Also, read our 'Personalized Cards' FAQ section.
- Can I customize the Greeting printed inside the card, when I order My Photo Designs Greeting Cards?
Yes, you may customize the quote, greeting or saying, printed inside the Greeting Card you order, for any card that we offer (both Greeting cards and Note cards).
To change the standard Greeting - Add your request in the comments box, during checkout or email us, using your transaction number or receipt number, assigned to your order, during checkout.
Note Cards
Can I have a greeting, poem or message printed inside a note card or must they remain blank?
Yes, you can personalize any of My Photo Designs Note Cards - just mention what you'd like in the comments box during checkout or email us your request. Please include your transaction number or receipt number on all emails and send within 24 hours.
Photograph or Artwork
- Can you "fix" any problems with my photo? (remove people, correct red-eye, correct lighting, sharpen....)
Yes, in general, we can correct some of the more common problems with photos, but it is not our area of specialty. We reserve the right to refer you to a specialist or decline to "fix" your photograph (we will only decline if the photo requires major surgery....i.e. there's no hope for it....or the correction is beyond our experience. )
It is best, if the photo that you use, is sharp and crisp in detail. How the photo looks when you send it to us, is how it will look when printed. (in general).
- How do I get my photograph or Artwork to you?
You can send it to us, via "snail mail" - the Post Office, UPS or Fed-ex.
You can email it to us as an attachment (info@myphotodesigns.com). Our electronic mail server can handle file sizes up to 600M per email. If your file is larger or for some reason you can't email it, please burn it to cd and mail it to us.
See our Contact Us page for our address information.
- Will I get my Photograph or Artwork back?
Yes, we will return everything to you, with your purchase. If we are unable to use what you sent us, we will return it free of charge. If you sent us a film photograph or artwork that had to be scanned in, we also offer to send you the digital version on CD.
- Can I use a photograph that we purchased from a Professional Photographer or Business? (example: Senior pictures, class pictures, team pictures, wedding pictures)
We would prefer to have signed, written consent from the professional service or photographer that took the picture, allowing us to reproduce the photograph for your custom order.
If you are unable to get consent, we may request that you sign a Waiver of liability form, specifying that we are not liable or responsible in any way - that you take full responsibility for any and all potential liability issues involving the use of that photograph or artwork.
Please be aware that Photography or Artwork that you have paid a Professional or Business for, maybe be copyright protected by that Professional or Business.
- Are you open to working with a Professional Photographer or Artist, to offer their creations on Cards and Calendars?
Yes! My Photo Designs would enjoy working with you - we would love to create an offering for your customers (and/or our customers, depending on what you'd like). Contact Us to discuss the possibilities.
What are some of the possibilities?
We can offer special packages or pricing, to any customers that you refer to us, when they use your creative product on our cards or calendars. We would customize the credits on the back of the card or calendar, to meet your needs.
We can offer your creative products on our Cards and Calendars, for sale on our website. (customizing each shopping page to specify that you are the photographer or artist and even add a link to your website or email address).
The possibilities are endless.... In today's market place, the more small businesses network and cross-market their products, the larger audience they can reach. It's a win-win opportunity for everyone!
Still have questions? Contact Us!
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